LRMC (Landstuhl Regional Medical Center) - Landstuhl

J. Speed

We went to the LRMC ER twice in less than 24 hrs due to my son’s back injury and the pain being so severe he couldn’t even sleep. The team in the middle of the night is light handed, but they did an exceptional job of taking care of us, listening to my son’s issues, prescribing medications and eventually helping him get to sleep. We didn’t feel rushed… they allowed my son to lie there in the ER until medications kicked in and he felt comfortable enough to go home. It was a first class experience as far as I’m concerned, from the checkin nurse to the ER doctor to the pharmacist. We’re grateful to have access to this facility.

Justin S

Hands down the worst MTF I experienced in my 17 years. I got routed through here as a medevac and what a horrible job the team did. Food as many others have said is downright awful. It was always cold and lacking any flavor. Went hungry for over a day. Staff is not attentive at all and I had to keep ringing the buzzer for basic things like water. They didn't follow up on the doctors tests until I asked about it thus leaving me in the icu for an extended time when it wasn't warranted. I could've been discharged much earlier had they just followed up on their own regard.

Elizabeth Bland

As far as I know my mom gave birth to me here on Dec 4th, 1970 and then she celebrated her 22nd birthday 3 days after she had me. She always said it was the best experience she ever had, but she wished that they had found my dislocated hip after I was born... Instead of waiting 18 months & then all of a sudden finding it & then try to fix it. I still have the dislocated hip to this day.

Keith

In the business of caring and medical assistance, there is neither evident at this facility.
Good luck being seen in the ER at any time of the day. I had to get stitches in my hand, and was told "I guess we can do that". The stitches split THE SAME DAY. When I returned, I was told the wait would be over 5 hours. How can you claim to care when no care is given?

I'm obviously not alone in this, especially from the standpoint of the emergency room. You're better off calling DRK or ASB and being seen through them.

If I could recommend advice to anyone who wants to avoid the hassle and lack of care here, just get seen anywhere else.

This building is disgraceful and disrespectful.

Allie Baxter

I had my son here, and the labor & delivery team, was absolutely amazing. I was their first C section since their new system change. So I thought there’d be a ton of hiccups. And of course, naturally there were some, they rolled with it so well. And didn’t let that stop them from taking care of me and my baby. This team is fluid when they work. It was such a great experience, I don’t want to have my next one anywhere else. Dr. Shae did my surgery, and my incision site is so tiny, and pristine (thank you!). The nurses, Alex, Davis, and I believe her name was Shawna, were so quick, efficient, and kind. They’d come in, get everything done in one shot, so we could get some sleep. There were more that were absolutely amazing, whose names escape me at this moment, but this team was such a blessing to me as a scared first time mommy. Thank you all so much

Lakeycia Pope

I gave this a 3 star because the nurses and doctors were great they do get a 5 star. Bo was great one of the LPN’s in the ICU also Dr Miller was great. I forgot my other nurse name but he was good also. But the food let me tell you, when they did remember to bring me food which was barely was horrible. They forgot my dinner and breakfast so Bo was kind enough to go grab me something. And when they finally bought me one meal after being there 2 days prior already it was COLD like it had just came out the fridge and the trash it went. I couldn’t wait to get out just to have a decent meal.

F M

This facility, just like any other military facility is partially dependent on who is currently stationed there. Medically evacuated patients here throughout GWOT. Never had a single issue with the care provided to my troops as this is and will always be the primary reason for its existence. With DHA reductions in medical personel, it's best if any dependent has an understanding of care in the community as any increase in military operations will result in an increase in active duty workload. Of note, don't lie on your overseas screenings or you'll find yourself lacking care here and unless you speak fluent German, you'll have a difficult time with care provided in the community.

B

I went to the emergency center of Landstuhl because I was having an on going issue. So I went to the emergency care after one of my other appointments. Everything was going good until “Brian Goodknight” deemed my condition not worthy of his time and not an emergency. He told me that what I was going through wasnt sufficient and I should have gone to my PCM. I have went to my PCM before with no luck. Before explaining this he stormed out of the room and told me he isnt doing anything and that he cannot help me. If i am in pain your job is to take a look at my pain and attempt make the pain go away. If I explained my issues to the front desk and the nurses before you and they allowed me to proceed to see you then obviously it was sufficient enough to be properly seen. If you didnt want to work that day then you shouldnt have come to work. You shouldnt be able to “Pick and Choose” who you help. Even if you think its beneath you. Whats the point in being employed at an Army Hospital if your not going to help ARMY soldiers and making their pain go away is “beneath you”? Im not a sensitive individual at all however you have a job to do and if your not up to the task give the job to someone who is. And go find a job you will actually be decently passionate about. Your going to get someone hurt or worse. Over your ego.